Consumer Alerts TrackerIndependent U.S. recall decision aid
How it works Search recalls
Actionable recallU.S. Consumer Product Safety CommissionRecall date: Apr 30, 2026

Residential Elevators Elevator StrikeLock Hoistway Door Locking Device

Full official product description

Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Verification delayed

The last verified facts remain visible. Last successful verification: Jul 30, 2026, 3:43 PM UTC. A temporary source failure does not mean the recall changed.

Three decision facts are available

This page identifies the affected item, states the official risk, and provides an event-specific action.

1Is my item affected?

Compare the complete identifiers. Name similarity alone is not a confirmed match.

This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.

Affected variants from the official event record
Product or modelCodes and lotsQuantityRecall number
Residential Elevators StrikeLock Hoistway Door Locking DeviceNot listedAbout 450Not listed
Recalled StrikeLock Door Locking Device
Recalled StrikeLock Door Locking DeviceImage supplied by the official recall source

2What is the risk?

The agency's statement is shown without a site-authored severity score.

The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

3What should I do?

Only instructions associated with this recall event qualify as an action.

Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

Recall contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.

Verify on the official source

The linked agency record controls if any information differs.

Official evidence

Official parties

Organizations named by the agency

Residential Elevators, Inc., of Crawfordville, Florida; Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.

CPSC source data can combine manufacturers, importers, distributors, retailers, and purchase-window wording in this field.

Material change history

  • : affectedSummary changed in the official record.